Books

Insight and Innovation

Books by BTS's subject matter experts are the most visible evidence of our thought leadership and commitment to our clients. Executives and managers will find a wide range of useful concepts, tools, ideas and techniques for creating strategic alignment and driving business results.

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Courageous Training: Bold Actions for Business Results

by Tim Mooney & Robert O. Brinkerhoff

Tim Mooney and Robert Brinkerhoff have discovered that some iconoclastic training leaders achieve breakthrough results by having the courage to break away from the usual approaches and identify what is really needed and what really works. Studying why these bold training leaders were so successful implementing Brinkerhoff and Mooney’s High Impact Learning tools and methods led them to distill the principles and practices outlined in Courageous Training.

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The Mind of the Customer

by Lou Schachter & Richard Hodge

unveils a new way of selling that redefines success. The Mind of the Customer builds on the proven performance-improvement training techniques of The Real Learning Company.

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The Project Managers MBA

by Dennis Cohen & Robert J. Graham

former university professors and experienced project management consultants, provide the skills that, until now, could only be gained through a graduate degree and years of hands-on experience. Cohen and Graham walk project managers through basic business concepts such as value creation, accounting and finance, strategy, and marketing.

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Creating an Environment for Successful Projects: The Quest to Manage Project Management

by Robert J. Graham & Randy Englund

Projects As if People Mattered, is about managing people and managing projects, and about change, particularly change in management style. This book explains both technical and behavioral techniques in a new way that will make you one of the better project managers of the future.

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Projects as if People Mattered

by Robert J. Graham

is about managing people and managing projects, and about change, particularly change in management style. This book explains both technical and behavioral techniques in a new way that will make you one of the better project managers of the future.

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The Success Case Method (SCM)

by Robert Brinkerhoff

offers a simple, carefully crafted way of determining how well a new organizational initiative is working.

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High Impact Learning

by Robert Brinkerhoff

Every organization seeks to provide its employees with learning and development opportunities that are both targeted to their individual needs and produce measurable and worthwhile business results.

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Telling Training's Story: Evaluation Made Simple, Credible and Effective

by Robert Brinkerhoff

No matter how much trainers believe that their work is valuable, clients will always want solid, objective evidence that the training they're spending good money on is effective.