Insight and Innovation
Books by BTS's subject matter experts are
the most visible evidence of our thought leadership and commitment
to our clients. Executives and managers will find a wide range of
useful concepts, tools, ideas and techniques for creating strategic
alignment and driving business results.

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Courageous Training: Bold Actions for
Business Results
by Tim Mooney & Robert O. Brinkerhoff
Tim Mooney and Robert Brinkerhoff have discovered that
some iconoclastic training leaders achieve breakthrough results by having the
courage to break away from the usual approaches and identify what is really needed
and what really works. Studying why these bold training leaders were so successful
implementing Brinkerhoff and Mooney’s High Impact Learning tools and methods led
them to distill the principles and practices outlined in Courageous Training.
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The Mind of the
Customer
by Lou Schachter & Richard Hodge
unveils a new way of selling that
redefines success. The Mind of the Customer builds on the
proven performance-improvement training techniques of The
Real Learning Company.
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The Project Managers MBA
by Dennis Cohen & Robert J. Graham
former university professors and
experienced project management consultants, provide the
skills that, until now, could only be gained through a
graduate degree and years of hands-on experience. Cohen and
Graham walk project managers through basic business concepts
such as value creation, accounting and finance, strategy,
and marketing.
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Creating an Environment for Successful Projects: The Quest
to Manage Project Management
by Robert J. Graham & Randy
Englund
Projects As if People Mattered, is
about managing people and managing projects, and about change,
particularly change in management style. This book explains both
technical and behavioral techniques in a new way that will make
you one of the better project managers of the future.
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Projects as if People Mattered
by Robert J. Graham
is about managing people and
managing projects, and about change, particularly change in
management style. This book explains both technical and
behavioral techniques in a new way that will make you one of
the better project managers of the future.
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The Success Case Method (SCM)
by Robert Brinkerhoff
offers a simple, carefully crafted
way of determining how well a new organizational initiative
is working.
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High Impact Learning
by Robert Brinkerhoff
Every organization seeks to
provide its employees with learning and development
opportunities that are both targeted to their individual
needs and produce measurable and worthwhile business
results.
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Telling Training's Story: Evaluation Made Simple, Credible
and Effective
by Robert Brinkerhoff
No matter how much trainers
believe that their work is valuable, clients will always
want solid, objective evidence that the training they're
spending good money on is effective.
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