Why Change Initiatives Fail
Change initiatives have become a constant
event in most organizations today. Competitive pressures, innovation
and access to information have increased the frequency and shortened
the cycles of change. The need for structured and sustainable
approaches to strategic change and learning is increasing.
Change initiatives are complex, often
trying to achieve too many things at the same time.
New concepts, models and processes are
often thoroughly considered in the context of desired business
results. However, without credible communication learning or the
engagement of relevant stakeholders, change initiatives will fail to
achieve the desired results.
Research has unveiled the most common
reasons for
failure of change initiatives
|
Reason |
Solution |
| #1 |
Not establishing a great
enough sense of urgency >50% observed companies |
Understand how hard it is to
drive people out of their comfort zone |
| #2 |
Lacking a vision |
Focus is on plans,
directives, manuals and programs |
| #3 |
Under-communicating the
vision by a factor of ten |
Communication is not
credible, and not enough. The hearts & minds of the troops
are not captured
|
| #4 |
Not removing obstacles to the
new vision |
Organizational structures,
narrow job descriptions, personal attitudes keep change from
happening |
| #5 |
Not anchoring changes in the
corporation’s culture |
No conscious attempt to show
people how new behaviors, approaches and attitudes have
helped improve performance |
*Source: Leading Change: Why
Transformation Efforts Fail. By John P. Kotter. Harvard Business
Review. Jan 2007.