Leadership and Management


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There are multiple theories concerning leadership and its various attributes. A common thread among these theories is the idea that leadership is not an innate quality with which some people are born. It is, rather, an art that is developed and learned. Our viewpoint is that both the art and the science of leadership must be nourished for leaders to blossom. We recognize that leaders need to think and act differently, while gaining new perspectives on the organization to truly be successful.

We have identified three areas where knowledge, skills, and abilities must be developed as roles change. Each area has a series of accelerators to help future and current leaders learn important skills and how to use them most effectively. Each area is targeted by level of seniority with skills introduced and honed as needed.

BTS Leadership & Management Framework
Improve Yourself Deliver Business Results Lead your Organization
Senior Leader Maximizing leadership expertise Develop a strategy Aligning the organization
Middle-Level Manager Growing as a leader Implementing the strategy Leading from the middle
Front-Line Manager Understanding myself as a manager Executing the plan Learning to lead